As required by HIQA, Skibbereen Residential Care Centre has a comprehensive complaints policy. A link to our policy is available below.

Each of our new residents are offered a copy of the ‘Resident Guide’ on arrival. This guide includes all required information as outlined in the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Schedule 1. (Statement of Purpose).

Advance Care Directive

You can make a written statement about the type of medical or surgical treatment you want or do not want, if in the future, you are unable to make these decisions. This is called an Advance Healthcare Directive (AHD).

An AHD is only used if you lose capacity and you can no longer communicate your wishes yourself. It lets your family, carers and healthcare professionals know your wishes about your medical and surgical treatment if you are unable to make or communicate those decisions yourself.

For example, you may not want to be resuscitated if your heart stops beating, or you may not want to be kept alive with the use of a ventilator. It is sometimes known as a living will, advance statement, advance decision or advance refusal.

An Advance Healthcare Directive tells healthcare professionals how to care for you according to your specific wishes, when you can’t accurately tell them yourself. Advance Healthcare Directives also give clarity to your family about the care you wish for.

You do not have to make an Advance Healthcare Directive if you don’t want to. A link to further information can be found below: